1. Bus Stop — A curbside place where passengers board or alight transit.  Bus stops are located at either side of an intersection or midblock.
  2. Curb-to-curb – A transit service that offers pick-up or drop-off at a location directed by the passenger such as a residence, motel, retail outlet or attraction.
  3. De-board — To get on or into a transit vehicle.
  4. Drop a pin – You can add an address or drop the green pin in the microtransit app to be picked up from your location.
  5. Fixed-Route – Transit service provided on a repetitive, fixed-schedule basis along a specific route, with vehicles stopping to pick up passengers at and deliver passengers to specific locations
  6. On-Demand – You can book a ride whenever you want by using any internet enabled device or the District’s customer service call center.
  7. Pilot program – A 6-month program that will help us test Ryde’s success. If it is successful, we may consider more zones. We will partner with Transloc for our test program. We are trying this to ultimately help riders get where they need to go by increasing coverage, improving accessibility, and by providing a more responsive, demand-driven service.
  8. Route — A specified path taken by a transit vehicle usually designated by a number or a name, along which passengers are picked up or discharged.
  9. Route System – A system of buses that pass through a series of predetermined stops that passengers must get to and from on their own.
  10. Surge pricing – The idea behind surge pricing is to adjust prices of rides to match driver supply to rider demand at any given time. During periods of excessive demand when there are many more riders than drivers, or when there aren't enough drivers on the road and customer wait times are long, Uber/Lyft increases its normal fares. Ryde fares will be $3.50 during all hours of operation.
  11. Transit Hubs – A fixed location where passengers transfer from one route to another. Our hubs for this pilot program are:
    ∙ Southwest Transit Center
    ∙ Walmart on Panama
    ∙ Northwest Promenade
    ∙ CSUB
    ∙ All bus stops within the zone
  1. Zone – This is where “Ryde” will be utilized. We made a zone in areas near Route 47 and the Southern portion of 61. The zone boundaries will be within Highway 99, Panama Ln, Old River Rd and Rosedale Hwy. You can always go to a Transit Hub to go onto the Fixed-Route system at:
    ∙ Southwest Transit Center
    ∙ Walmart on Panama
    ∙ Northwest Promenade
    ∙ CSUB
    ∙ All bus stops within the zone